At Regent Payments (“we”, “our”, or “us”), we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect the information you provide when using our website and services.
1. Information We Collect
We may collect the following information:
- Name
- Business name
- Email address
- Phone number
- Business address
- Payment processing information
- IP address and browser information
- Any information you submit through contact or application forms
2. How We Use Your Information
We use your information to:
- Respond to your enquiries
- Process merchant account applications
- Provide payment processing services
- Improve our website and customer experience
- Communicate important updates about our services
- Comply with legal and regulatory requirements
- Prevent fraud and enhance security
3. Cookies
Our website may use cookies and similar technologies to improve your browsing experience, analyse website traffic, and remember your preferences. You can manage cookie settings through your browser.
4. Information Sharing
We do not sell your personal information.
We may share your information with:
- Payment processors and banking partners
- Service providers who help operate our business
- Government or regulatory authorities when required by law
- Professional advisers such as legal or accounting firms
All third parties are expected to maintain appropriate confidentiality and security measures.
5. Data Security
We use commercially reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorised access, disclosure, alteration, or destruction. However, no internet transmission or electronic storage method is completely secure.
6. Third-Party Websites
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We encourage you to review their privacy policies.
7. Your Rights
Depending on your location and applicable laws, you may have the right to:
- Request access to your personal information
- Request correction of inaccurate information
- Request deletion of your personal information where legally permitted
- Withdraw consent for marketing communications
- Request information about how your data is processed
To exercise these rights, please contact us using the details below.
8. Children’s Privacy
Our services are intended for businesses and individuals over the age of 18. We do not knowingly collect personal information from children.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page along with the updated effective date.
10. Contact Us
If you have any questions about this Privacy Policy or our privacy practices, please contact us:
Regent Payment
Address: 1108 E Main St Ste 800 Richmond VA 23219
Email: Info@regentpayment.com
Phone: (800) 750 5925
Website: https://regentpayment.com/